Security Solution

Fraud Operation Engineer

Job Description:

  • Specialize in IT System / Fraud Detection System
  • Maintain and monitor Fraud Detection System to maintain High Availability and Service Level Agreement of the system.
  • Oversee all day-to-day system performance and availability / administrations / health checks current systems, especially on service of the application.
  • Analyze and report computer network / servers / application anomalies within the system.
  • Maintain incident documentation, participate in post-mortems, and write incident reports.
  • Maintain system documentation and participate in change requests.
  • Support staff and end users with resolution of systems issues, malfunctions, or software problems.


  • Minimum 1+ years of experience in related fields (System Engineer/ Technical Consultant/ related field).
  • Proven working experience in IT systems administration, support, and configuration.
  • Experience in a Fraud Detection System, SAS system, or any enterprise fraud system is a plus.
  • Strong troubleshooting and adaptability skills.
  • Strong understanding of log analysis and reporting.
  • Expertise in scripting/programming especially Bash, Java, and Python.
  • Good understanding of IT system architectures, protocols, and flow.
  • Excellent experience on SQL Query, especially DB2 or PostgreSQL.
  • Good understanding of major operating systems, especially Linux, UNIX, and Windows.
  • Experienced in collaborating with vendors and customers on outage situations and providing direction to internal teams and customers on recovering services effectively.
  • Ability to configure, implement or perform change management on IT System.
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